COVID-19: Vaccinations Available at No Charge

All Californians Age 16+ Now Eligible

CDC Expected to Approve Vaccine for Adolescents ages 12 – 15

The coronavirus – known as COVID-19 – has been declared a public health emergency of international concern by the World Health Organization and the number of reported cases continues to rise in California, around the United States and globally.

All Californians Age 16+ Now Eligible

New Vaccine Eligibility

If you live in California and are over 16 years of age, you are now eligible to receive the COVID-19 vaccine. Importantly, the CDC is also expected to approve the vaccine for adolescents ages 12 – 15 in the near future. Please check the CDC website to learn more.

To find Central Valley, including Community Medical Centers locations, and to schedule your appointment, please visit

New CDC Guidelines

According to the Center for Disease Control, if you are fully vaccinated you can start doing many things that you had stopped doing because of the pandemic.

Things to remember:

When choosing safer activities, consider how COVID-19 is spreading in your community, the number of people participating in the activity, and the location of the activity.

Outdoor visits and activities are safer than indoor activities, and fully vaccinated people can participate in some indoor events safely, without much risk.

Read More About CDC Recommendations
If you haven’t been vaccinated yet, click here to find a vaccine

CCH Is Waiving ALL Copayments for ANY CMP e‑Visit.

Community Care Health (CCH) is taking every step possible to ensure our members have access to the care and information necessary to address coronavirus (COVID-19), including reducing the risk of getting sick, as well as managing traditional cold or flu-like symptoms.
Community Medical Providers Medical Group logo

All Copayments for CMP e-Visits Are WAIVED.

To help reduce the risk of exposing you and others to the flu, common cold and coronavirus (COVID-19), Community Medical Providers (CMP) will be seeing patients who have coronavirus, flu, and cold-like symptoms via e-Visits whenever possible.

To learn more, including a list of participating providers, visit our member tools section.

For more information from CMP, please review our COVID-19 FAQs 

Member FAQs

A1. Yes. CCH will cover FDA approved COVID-19 vaccines at no charge and no cost-sharing (i.e., co-pays, co-insurance, deductibles or out of pocket costs). There will be NO cost to CCH members.

A2. Yes. CCH will cover FDA approved vaccines in accordance with the requirements established by the Coronavirus Aid, Relief, and Economic Security (CARES) Act. This includes any vaccines administered over more than one injection.

A3. Yes. During the federally declared COVID-19 public health emergency, CCH will cover the cost of administering COVID-19 vaccines to health plan enrollees regardless of whether the vaccines are administered by in-network or out-of-network providers.

A4. CCH Members in California, ages 16 and over, are now eligible to receive the COVID-19 vaccine. (The CDC is expected to approve the vaccine for adolescents ages 12 – 15 soon. Please check the CDC website ( for the latest information on who is eligible.) To find Central Valley, including Community Medical Centers locations, and to schedule your appointment, please visit

A5.  Please visit the State of California’s website, or the CDC website where you can get additional up-to-date information about COVID-19 and the vaccine. You can also access the Fresno County’s website for specific roll-out information.

A6. Some of the symptoms are similar to the flu: fever, cough, and shortness of breath. Some other symptoms may include muscle aches, nausea, vomiting and headaches

A7. While there is no actual prevention of COVID-19, recommendations include:

  • Washing your hands for at least 20 seconds;
  • Covering up cough/sneeze with tissue and disposing of immediately;
  • Social distancing of people at least 6 feet away; and,
  • Staying home is highly recommended to prevent further spreading.
  • Follow CDC guidelines.

A8. Stay informed and protect yourself and those around you:

  • If you are sick, stay home (and keep sick children home). It’s the best way to avoid the spread of illness.
  • If you have flu-like symptoms such as a fever, cough or sore throat, or difficulty breathing, please call your primary care doctor’s office and do not go to doctor’s office until you’ve spoken to the office and received instructions. If you need immediate medical attention, please dial 911 or go to your nearest emergency room.
  • Cough or sneeze into a tissue or your elbow and wash your hands afterwards.
  • Clean and disinfect frequently touched objects and surfaces.
  • To help reduce the risk of exposing you and others to the flu, common cold and COVID-19, we ask that you take advantage of telehealth options available to CCH members whenever possible (including Teladoc: (1-800-Teladoc) and e-visits by participating CMP Providers.
  • Contact the Fresno County Health Department if you develop symptoms, and have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19.  For guidance, contact Fresno County Health Department at (559) 600-3332.

A9. The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission.

Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.

The cloth face coverings recommended are not surgical masks or N-95 respirators. Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.

A10. Due to COVID-19, some providers may have reduced their practices’ office hours and/or closed.  Many, however, remain available by phone.  Please call the provider’s office before arriving at their location.

A11. Yes, all CCH members have access to Teladoc (1-800-Teladoc) and members assigned to Community Medical Provider (CMP) physicians can utilize an e-Visit with participating providers .

Please note: CCH is waiving ALL co-payments for ANY CMP e-Visit.

A12. If you do feel ill or believe you have been exposed, please call your doctor first and/or use Telehealth services (see A3 above).  As in any situation, if you believe you are experiencing a life threatening emergency, please call 911 and describe your situation, or go to the nearest hospital/emergency room.

A13. Yes. CCH will cover medically necessary screening, testing and treatment associated with COVID-19 including:

  • COVID-19 screening visits: CCH will cover medically necessary COVID screening for hospital (including emergency department), urgent care, and provider office visits where the purpose of the visit is to be screened and/or tested for COVID-19. Please contact Customer Service for details on costs.
  • COVID-19 testing: CCH is waiving out-of-pocket costs (see above) for medically necessary COVID-19 FDA-approved testing. Only a health care provider or hospital can administer the test and send the sample to an approved lab for results.

A14. No, CCH will hold the member harmless for any balance billing related to the testing/treatment of COVID-19.  If you receive a bill from a provider, please contact CCH’s Customer Service at 1-855-343-2247.

A15. Yes, prescription refill limitations are temporarily removed for most medications.

Please contact MedImpact, to register or call MedImpact directly at 1-855-873-8739.

A16. Yes, for certain medications.  Members can obtain a 90-day supply of ongoing medications through the mail-order program with MedImpact Direct. With mail-order, members can have their prescriptions delivered right to their home. Please visit MedImpact at to register or you can call MedImpact directly at 1-855-873-8739.

A17. Yes, in most cases, prior authorization time frames and step therapy requirements will be temporarily relaxed or waived.

A18. Information is changing daily.  For general information and to stay informed please visit the Fresno Department of Public Health or call 1-559-600-INFO (4636). The Centers for Disease Control and Prevention (CDC) is closely monitoring COVID-19.  Please refer the member to their website.

Health Organizations Resources

Centers for Disease Control and Prevention

The Center of Disease Control (CDC) is providing daily updates and recommendations to protect our community. The most effective way of reducing the spread of COVID-19 is social distancing, proper hygiene, and careful evaluation of individuals who suspect they may have the illness. These steps will decrease the spread and hopefully shorten the duration of the outbreak. Community Care Health, Santé Health System and Community Medical Center are closely monitoring the situation and will continue to update our community as new developments occur.

CDC Fact Sheets:

Additional Resources

World Health Organization website
World Health Organization
California Department of Public Health website
California Department of Public Health
Community Medical Centers website
Community Medical Centers - COVID-19