Get Started With

It’s quick and easy to set up your account online. Simply visit the Teladoc Health website or download the mobile app and follow the instructions.
Desktop Instructions
1. Confirm Benefits
Provide some information about yourself to confirm eligibility.

2. Find your coverage
Confirm the coverage that has been matched to you. Please note your care option through your employer group will pop up here if a match is found, like the example below. Click “Next” to proceed with account set up.
If your current employer is not listed, click “Add new coverage.”

3. Create account
Enter your contact information, username, password and security questions. Once your account is created, eligible dependents under 18 years of age can be added in your account settings under the primary member. Dependents older than 18 should follow the steps above to create their own account.


Mobile Instructions
1. Confirm Benefits
Provide some information to confirm your eligibility.

2. Select Benefit Provider
Confirm the coverage that has been matched to you. Please note your care option through your employer group will pop up here if a match is found. Click “Continue” to proceed with account set up.

3. Create account
Provide your contact information.

4. Complete Account
Create a username, password and pick security questions to ensure your account is secure.
