New Community Care Health ID Cards and Provider Portal
Dear Provider: As Community Care Health (CCH) finalizes our transition to all services being in-house, we are providing an update on two items noted in our previous communication dated December…
Community Care Health (CCH) Claims Processing, Customer Service, and Utilization Management Transition
Dear Provider: We are writing to share an important update on our services. Beginning January 1, 2025, Community Care Health (CCH) will transition claims processing, customer service, and utilization management…
Real Time Benefit Check Technical Guide
Real Time Benefit Check (RTBC), as part of the MedPrescription Insight® program, offers member-specific cost and coverage details, including low-cost therapeutic alternative drugs and preferred alternative pharmacies, to help reduce…
Introducing Quest Lab Alert for Physicians
Real-time insights that make a difference in patient care. Less waiting. Faster answers. Our Quest Lab Alert for PhysiciansTM app enables you to receive real-time notifications of your patients’ Priority and STAT…
Young depressed woman talking to lady psychologist during session, mental health
Maternal Mental Health Program Screenings
Effective July 1, 2023, California Senate Bill (SB) 1207 requires all health plans to establish and maintain a Maternal Mental Health program that includes quality measures to encourage screening, diagnosis, treatment,…
Pharmacist giving a box with medication for the client in pharmacist. Close-up view focused on the hands
CCH Mail Order Pharmacy Replaced by BirdiRx
As of December 9, BirdiRx has replaced MedImpact Direct Mail as Community Care Health’s mail order pharmacy provider. The functions provided by Birdi will be the same as those currently…